Privacy Policy

This privacy policy applies between you, the User of this Website and Help Assured, the owner and provider of this Website. Help Assured Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

Definitions and interpretation

In this privacy policy, the following definitions are used:

Data: collectively all information that you submit to Help Assured via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 2018

We or us: Help Assured Ltd

User or you: any third party that accesses the Website and is not either (i) employed by Help Assured and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Help Assured and accessing the Website in connection with the provision of such services; and

Website: the website that you are currently using, http://www.helpassured.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

· the singular includes the plural and vice versa;

· references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

· a reference to a person includes firms, companies, government entities, trusts and partnerships;

· "including" is understood to mean "including without limitation";

· reference to any statutory provision includes any modification or amendment of it;

· the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

This privacy policy applies only to the actions of Help Assured and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data collected

We may collect the following Data, which includes personal Data, from you:

· Name  (When submitted)

· Contact Information such as email addresses and telephone numbers.  (When submitted)

· IP address (automatically collected);

in each case, in accordance with this privacy policy.

Our use of Data

For purposes of the Data Protection Act 2018, Help Assured is the "data controller".

We will retain any Data you submit for a maximum 5 year period.

Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to or passed onto a third parties. This means our affiliates and / or other companies within our group.

All personal Data is stored securely in accordance with the principles of the Data Protection Act 2018. For more details on security see the clause below (Security).

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

· internal record keeping;

In this case, in accordance with this privacy policy.

Third party websites and services

Help Assured may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services will not have direct access to personal Data provided by Users of this Website.

Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

1. Help Assured may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Help Assured. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by Help Assured free of charge. To request any information we hold on you please contact us on Email: info@helpassured.co.uk

 

Security

Data security is of great importance to Help Assured and to protect your’ Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

Transfers outside the European Economic Area

Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. These countries may not have data protection laws equivalent to those in force in the EEA.

If we transfer Data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. You expressly agree to such transfers of Data.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

 

People Who Email Us

Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.

 

Right of Data subjects to erasure (Right to be forgotten)

Data Subjects may notify Help Assured Ltd if they wish to exercise their right to erasure. Such a withdrawal of Consent does not affect the lawfulness of processing based on consent prior to the withdrawal. Data Subjects that exercise this right will be removed from future contact.

Help Assured Ltd may retain a copy of any personal data may be retained by the Controller if the processing is necessary for the establishment, exercise or defence of legal claims.

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Changes to this privacy policy

Help Assured Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website. We keep our privacy notice under regular review. This privacy notice was last updated on 25 May 2018.

 

You may contact Help Assured by email at info@helpassured.co.uk.

First published on Fri 15 02 2019

 

If you do not agree with this privacy policy then you should not enter any of your personal information on our website. If you want to request for more information about our Privacy Policy, please feel free to contact us by emailing us or writing to:

Help Assured Ltd 
60 Woolstone Road
London
SE23 2SW 
Registration Number - 11685592 
Email: info@helpassured.co.uk

 

“Help Assured Ltd is regulated by the Claims Management Regulator in respect of regulated claims management activities.
Help Assured Ltd registration is recorded on the website www.claimsregulation.co.uk. Authorisation number : XXXXXX.

Any solicitor we recommended to you is an independent professional, from whom you will receive impartial and confidential advice. You are free to choose another solicitor.”
Help Assured Ltd, 60 Woolstone Road, London, SE23 2SW. Company Registration No. 11685592